Teaching Your CSRs to Sell

Too many online businesses miss the sweetest selling opportunity of all. Imagine you’re having an issue with a product you’ve purchased. You call the seller’s customer service representative (CSR) number…
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Arnon Dror

Arnon Dror holds a Bachelor’s degree in Economics and finance, a Masters in Microeconomics and an MBA in Finance from Hebrew University of Jerusalem in Israel. He has worked in various…
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